So I understand that suggesting restaurant does a hit-or-miss business but I don't understand is that when someone works in customer care for a company that they know what they're getting into you going to be dealing with a lot of complaints and if you can't handle the complaint and think that it's okay to be rude with the customers that are already complaining about your company then maybe you should consider a different job. At first the agent was very helpful over there I'm at his suggestion about possibly getting a phone number she got nasty with me on the phone that's not ok. I understand that rules are in place for a reason but you can express the correct answer without being rude and nasty.