Jason r.

I had some visitors On a Saturday night and I ordered some food from a restaurant nearby and paidc $45 for the order. Minutes later I get a text that my order was cancelled. I called customer service to inquire about my order and he said that the restaurant was closed and I will get my money refunded in 48hours to my card. I tried to explain to him that I used the money left on my card and I did not have extra money to spare. He said he can give me a free grubhub for $ 5 dollars and when I expressed my frustration he just hang up the phone on me. I had to order pizza that night and ended up paying $35 to my bank for overdraft fees. How can such a company charge you for an order if the restaurant is closed. And why can not they refund your money right away. I will never use this company again and will just call the restaurant by myself next time. This place is a joke and a big scam.