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The prices have jumped twice in about the last 2 years, and now there is not even a set price for specific leads!
The wait time for phone support has also increased. It used to be under a minute. Now it can be 5-10 minutes.
My worst complain about Thumbtack.com in the 7 yrs I have used their service is that they charge the customer NOTHING! All the expense, and risk, is borne by the vendor. Why? Just charge the customer a small amount ($2-$5). You don't respect something you don't pay for.
Jason R.'s review of Thumbtack earned 8 Very Helpful votes
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First time ordering, quick and easy process. Will definitely order again.
