Terrible - Had the same problem as the above poster with daft4artsncraft, they take your money but then string you along with feeble lies and excuses, if you google their company name you can see their very poor eBay and Amazon feedback untill they were blocked from selling on both.
http://www.amazon.co.uk/gp/help/seller/home.html?ie=UTF8&seller=A2VRU1BO1BQYEV
Stay well clear of Daft 4 arts n craft ltd, there many well run companys out there don't get caught by people like this.