I canceled a hotel reservation but still got charged. Called booking.com and they said their records indicate my call was to have my confirmation resent. BS! They are dishonest, unprofessional and operate out of the Netherlands. Stay away from booking.com
Hello Jason, I am sorry to hear this. Please post your booking number so I can contact the hotel to see if they are willing to make an exception by waiving any fees they have charged. Regards, Andrea
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Hello Jason, I am sorry to hear this. Please post your booking number so I can contact the hotel to see if they are willing to make an exception by waiving any fees they have charged. Regards, Andrea