This was my second time using Bloom because my girlfriend finds their flowers last longer and they tend to have better arrangements than others in the area. But it's not just the quality of the bouquet, their customer service is excellent. I asked for a few modifications in my online order and wasn't sure if this would be possible. They reached out to me after they received the order and we were able to discuss my requests. They're very kind and easy to work with. I see no reason to go with anyone else.