Unlocked a Samsung Galaxy S5 linked to Bell Mobility in Ontario. The website said a Samsung USUALLY takes 1-3 hours to process. Mine took around 6 hours but I got the code and it worked just fine. Keep in mind the business hours are M-F between 9-6. I sent my 3 hours before end of business day and still got it before the weekend. The youtube site was easy to follow. Would definitely recommend and would use the service again.