Jasmin U.

I'm quite surprised that ShippingCart has so many bad reviews. I used their U.S. shipping address 4x now: 2x in 2017, 1x in 2018, and again now in 2021. My experience had all been great. I haven't had missing items. I don't know if my items being relatively inexpensive or niche (mostly books I can't find in PH) have anything to do with it.

Sharing my April 2021 experience with ShippingCart. I had some books ordered from Amazon, and some headphone replacement parts from an audio store in New Jersey. My purchases came in 4 package deliveries. The main reason I use ShippingCart is because I could consolidate my purchases before having them shipped to PH in one go.

ShippingCart was quick to notify me via email when they've received my package, and to notify me again once they've processed it and put it in my cart with pictures for my viewing. So when 1 of my 4 packages was tagged as delivered by USPS, but I received no confirmation from ShippingCart, I got worried that maybe it was delivered to a wrong address as I noticed in USPS' site that the address zip code is wrong. I sent an email to ShippingCart's customer care, to clarify if they had received said package or not, giving them the USPS tracking number as well as a screenshot of USPS' delivered status. I received a reply from customer care the next day. Turned out this package was delivered on a Saturday, so there was some delay processing this. It was resolved the same day they replied to my email.

After my purchases had all been received by ShippingCart and put in my cart, I then went on to having them shipped to PH. As there's only ~Php450 difference between air cargo vs sea cargo (air cargo charge is based on weight, while sea cargo is based on dimensions), I decided to go with air cargo to have my items sooner. I checked out in 22 Apr 2021, Thursday, and paid the shipping fee via PayPal. They had my package shipped out by 26 April 2021, Monday, and then I received it in my PH address (outside NCR) last 30 April 2021, Friday, a whole 6 days earlier than the estimated delivery date of 6 May 2021.

All items are accounted for. No damage as well. Thanks, ShippingCart!