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With yellow page for just one year, since its failure of providing promised" click rate" for our website, I decided to end the service. I requested to cancel all service when Aug 22en, to may account manager *, which is one week before new year service(September 1st).
They are still billing me for the service I requested to cancel. No matter how I tried to reach my account representative * or manager. No one help me to escalate my dispute. I emailed them two weeks ago, mentioning I will send this case to BBB, till this moment, no reply still.
They just DO NO CARE.
*Personal information redacted by admin
Jasmine Z.'s review of YellowPages.ca earned 10 Very Helpful votes
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Hi Jasmine! Thank you for taking the time to share your feedback with us. We understand your frustrations concerning your recent contract cancellation request and we would like to investigate your case. Please do not hesitate to contact our customer service department at 1-877-909-9356 with your business information and contact number. We would be more than happy to help you and resolve this unfortunate situation. Thank you.