I received several phone calls and emails from The Company Store asking me to accept my prize from the Bridal Show in Phoenix, AZ. They gave me the opportunity to choose ANYTHING on their website that totaled $250. Because what I chose exceeded that amount when including taxes and shipping, they said I would have to pay the difference. I said I would prefer for them to choose what to send me as long as I didn't have to pay any extra money on my free prize. Sure enough, the correspondents sent me a specific list (I chose the color) including a comforter, sheets, and pillow cases in which I didn't pay a dime. We are enjoying these products every day and it makes our room very colorful. I definitely give this company a thumbs up for their customer service.