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Josey B.

Geneva ohio

Contributor Level

Total Points
83

1 Review by Josey

  • Personalization Mall

11/28/23

My grandmother passed away I found a beautiful picture of my mother and her I wanted to get a blanket with both of them on there and I thought it would be an amazing gift for the holidays for her and when I got it it was blurry the picture was not centered so I contacted customer service they sent me an email I had to email the people and they told me they were not going to give me a refund or fix my product that I was dissatisfied with they told me that I can buy another product and they would get me discount wanted my mom to have a good good hearted gift that she could hold to her heart but instead I got a blanket that is blurry and not centered I'm extremely unhappy

Tip for consumers:
They did not want to help me fix the problem they told me that I can buy a new product and only get a discount but they were not going to take the blanket back and fix it or give me a refund

Products used:
Picture on blanket

Service
Value
Shipping
Returns
Quality

Josey Has Earned 3 Votes

Josey B.'s review of Personalization Mall earned 3 Very Helpful votes

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