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Purchased from etrailer.com because of the helpful installation videos. The shipping box had two giant holes in it (one of them taped over) from the heavy hitch that we purchased. There wasn't any internal packing material to stop the hitch from rolling around the box. The hitch could have crushed the other components we purchased. The other components we ordered seem to be fine, but I haven't installed them yet. If they are damaged, then I will update this review.
Purchased from etrailer.com because of the helpful installation videos.
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