Janos A.

Ordered from Canada for 60$, got a UPS delivery asking for 55$ customs fee. Refused the package and offered to pay return shipping. Thinkgeek refused, offered me 14$ back after they "refunded themselves" and told me it was my problem because I should have done my "due diligence". They also realized they had overcharged me to begin which I would not have discovered had I not contested the fees in the first place. Lame customer service, patronizing "overlord" management attempting to shift the blame to the customer. Now I`m forced to pay the nearly 100% customs charge or lose my money. Bad business, lesson learned, never again.