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What is the point of paying for overnight shipping if my package does not arrive overnight. They give me the confirmation that my package will arrive and then nothing. This has happened more than I can count. Customer service is absolute $#*!. They all give you the same generic bull$#*!. How are they suppose to track packages if they can't even connect to the driver. They have no idea who the driver is. What kind of business is this? Where is the accountability? Fix your damn system. They don't even deserve 1 star.
Alana K.'s review of FedEx earned a Very Helpful vote
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I have complained to management and written pretty honest reviews about Fed Ex for about a year...
Look, I understand that your hands are tied? However, when I call you directly at the FedEx on...
