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Jan M.

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1 Review by Jan

LightInTheBox

  • LightInTheBox

“AVOID AVOID AVOID”
10/14/16

I ordered shoes, a bag and a wrap on 27th August and have not received a thing despite contacting them several times. It is now 14th October and I have asked for a refund. This has been the worst shopping experience of my life, customer service just ignores you or gives you a load of bull about couriers, it's an absolute joke

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Helpful  (4)
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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13576260

Sincerely,
LightInTheBox Customer Service

Jan Has Earned 4 Votes

Jan M.'s review of LightInTheBox earned 4 Very Helpful votes

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