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Janis Z.

Contributor Level

Total Points
83

1 Review by Janis

  • ebookers

3/2/15

I tried to cancel my reservations because I found a flight from the airline at $430 cheaper. I called to cancel, but was told that all I had to do was take a screen shot of the cheaper price, email it to them, and they would match it. I was also told that if I wanted to cancel, It would cost me $60. I promptly emailed them the screen shot. I received an email from ebooker saying that they couldn't match the price because it was more than 5 minutes since I booked my flight with them. I called to cancel and was told that it would now cost me $430 to cancel. What a rip! DO NOT USE THIS COMPANY! I found it interesting the the price that they were going to charge me is exactly what I would have saved booking through the airline!

Janis Has Earned 3 Votes

Janis Z.'s review of ebookers earned 3 Very Helpful votes

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