Ordered smoked taillight lenses in December and item came broken. Reached out to customer and left a voicemail. Tammy responded via email and wanted photos. I sent the photos and asked for a refund. She wanted to replace. I decline because it obviously was lacking in workmanship. She got bent out of shape and said she'd file a claim on my behalf with USPS. This would take over 6 weeks (especially with USPS). I advised her that she should open the dispute with them on their behalf since they did the shipping not me. I opened a dispute with PayPal and finally got my refund today over a month later. Steer clear of this company because if you do have a problem getting a refund will not be an easy task.