Janice M.

Don't buy from this website! Terrible customer service! Placed an order on 12/16 hoping I would get the product for Xmas. Called 12/23 to find out if product shipped and found out the product had been discontinued. So I ordered the "so called" upgraded version paid a little bit more. Was advised it would ship. First week in January still no product received. Called and was told it would be shipping that day. Another week went by still no delivery. Called again advised same thing. Got the run around! I called again around January 14th to say it's been almost another week and that I did not want the product and they advised it shipped. Received the product on the 16th a month later and now they want to charge a 25% restock fee if I return. What kind of business model is that? I know I will never return to them to purchase anything.