Washer would not spin repair man came out charged me $367.10. Washer did not spin 4 days later. This was Sept 11 Sears said some one was coming back between 1 & 5, no one came no one called. Sears refuse to refund me my money, saying someone have to come out 3 time before a refund is given. I refuse to wait all day for a repair person that don't show up or call. All I want from Sears is my money back. Had to contact a lawyer to get $367.1, don't care, I will not let Sears have my money.