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Jan H.

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1 Review by Jan

Adobe Systems

  • Adobe Systems

“Horrible Customer Service”
9/27/23

I am dissatisfied with Adobe's customer service. Despite multiple attempts to resolve an issue with excessive charges for unneeded licenses, I have received no resolution or refund. I have spoken with several representatives with heavy foreign accents that I cannot understand, and they have failed to follow up on their promises to address the issue. As a long-time user of Adobe Acrobat, I am disappointed in the decline of the company's customer service. My next step will be to file a complaint with the Better Business Bureau.

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