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Very handy to have swatches toake your choice. I couldn't find anyone else doing this so I'll be...
I sent email requesting bag and postage for return, still waiting.
Hello Janet. Please accept our sincere apologies for the delay on your order. We certainly understand the frustration this must have caused.
All our products are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised date. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are ongoing, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
We thank you for bearing with us and trust you are happy with the product. If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helplines.