City Beauty makes it almost impossible to do returns. No one responds to messages. I hit a wrong button and I immediately tried to delete the mistake but couldn't. When I reached out to customer service, I was told I could return the extra products. Sure... I've been using this product for a few years, but with the lousy customer service, I will never order again. I'm going to disguard the extra products and maybe even the ones I normally use. No Stars!