This is the worse online program I have ever used! This is my 5th web class, and I have never had problems with any of the software programs before. Right from the beginning, I couldn't open discussion pages. I called help line, and she didn't have a clue. They tell me I have to use a 3rd browser on my computer (FireFox) because IE or Chrome is not good enough! Millions of people use Google Chrome and IE. I can't copy and paste my typed assignment in the discussion using my mouse, I have to manually Control A then C then V (WHAT!) Cust. Serv. Trying to tell me there is something wrong with my 'mouse'. It works just fine everywhere but Course Sites Black Board. I will never take another class using this software.