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Tom S.

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Experience: Education

Member since February 2019

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1 Review by Tom


When informed by course sites that they were changing their web page. I promptly attempted to export and import all my resources following their instructions. Nothing worked. I then contacted their tech support at many times over the next six months to no avail. Nothing they could do succeeded in transferring my files to the new site. They referred my to "level 2" technicians who also didn't have a clue as to how to recover my material. I was even on the phone up to New Year's Eve for four hours and it seems that all my work saved for over five years is hopelessly lost due to their incompetence.

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