Jane S.

My daughter moved to Melbourne recently and I was looking for affordable flights to Melbourne. While browsing the Internet, I was very surprised to see the affordable prices listed on Justfly.com and I was initially quite skeptical.
I decided to test the 'phone-in deal' and to my surprise, I had Riri who was professional and efficient. I rate her professionalism and efficiency 10/10. Justfly, com, you have a great employee in Riri. Riri asked me if I wanted to fly out of Boston in the AM, noon, PM and I replied that I needed her to find the flight with the shortest layover time in Los Angeles. She found me one. She put me on hold a few times to check her backend but it was for less than 2 minutes each time. She was informative and perceptive, to the point that she said it wasn't necessary to write anything down because I will receive the information in a follow-up email. I wish all customer service agents were like Riri. Thank you, Riri!