Jane S.

This has been very disappointing. I live in Iowa and we a fair amount of snow. Despite telling the installer that the spot he chose was where water and snow collects in the winter, he installed it. He said that was the only spot he could get a signal. I've now had two service outages. One for water, now one for snow. They insist that if I cancel they will charge me $200! I'm tired of the frequent outages. But I have no chose as I can't afford to pay$200. Guess what DISH it snows in Iowa Dah! Your product doesn't work for me! I should not be penalized because you gave a poor product! My advise-don't even try them out!