Do not take their call. Ever. Hang up immediately.
Worst company I've ever dealt with. CBC, CTV News and any other consumer protection and regulatory bodies should look into and shut this place down.
(1) They lie. They take advantage of individuals who do not understand the technology by saying things such as- if you do not list with us you won't be on the internet. BLATANT LIES TAKING ADVANTAGE OF A SEGMENT OF THE POPULATION THAT IS NOT FLUENT WITH TECHNOLOGY.
(2) You cannot get out of the contact if you sign. They either don't pick up the phone, or they hang up when you ask to be transferred to someone.
I highly suggest anyone who has been scammed into using this product contact consumer regulatory bodies, CBC or CTV news. I have had enough people complain that a class action lawsuit could potentially be undertaken.
The other suggestion I have is IMMEDIATELY email/send by certified mail to Yellow pages in your city (basically anything in writing with a date stamp) a letter stating that you are stopping services and you do not want to renew your contract.
Lastly, the products they offer are found on Google Analytics/Business. For a FRACTION of the price, if not free. Do NOT fall into the Yellow pages scam. Do some google searches and learn about the products google offers. Educate yourself.
YOU DO NOT NEED YELLOW PAGES TO BE SUCCESSFUL.
They have been irrelevant for years and are using borderline illegal (for sure ethically and morally wrong) business practices to take advantage of small businesses and individuals who are not familiar with internet analytics.