Jane M.

Absolutely terrible company to work with. I am a host and I can't access payment from guests that have stayed at my property. I tried to update my bank details and received an error saying "We're sorry. Payments setup is temporarily unavailable. Our engineers are working quickly to resolve the issue. Please try again later". This was well over a month ago. I have called customer support multiple times, and sent multiple emails and I keep getting told that they are working on it and to be patient. It has been over a MONTH and I cannot access nor withdraw booking payments. This is absolutely outrageous and completely out of order.