Jane D.

I made an order on 11/29/2021 and I received an email stating it was shipped but didn't receive my item after waiting a week then I called customer service for a refund and was told that it takes 7-14 business days to receive my item and to call back in a week if I didn't receive it so ok I gave them the benefit of the doubt so I waited a week and nothing, so I call back and they tell me the post office lost it and they have to file a claim another week goes by and nothing so I call back today 12/27/2021 stating I want a refund and I'm told again the post office lost it and they have to file a claim I told them one was already filed they tell me "oh yes I see one was" then I'm told it won't be resolved until the end of the week which is what I was told on 12/9/2021 so they bull$#*!ted me and now I'm $#*! out of luck CH KADELS SUCKS AND THEY ARE LIARS AND FRAUDS you're crazy if you buy anything from them I don't want to give a star but won't let me submit my review unless I do(asswholes) they know they suck