I wish I would have read these reviews before I ordered from this company. Not only was the catalog description way off, customer service is not accommodating. I can't even return for a full refund.
Thanks for your review, Jane. We would sincerely appreciate it if you could tell us which item you purchased so we can see how to improve the item description and avoid disappointment in the future. We do offer free return labels and we always credit the full price of the merchandise. If an item arrived damaged, defective or later than our delivery promise, we also refund initial shipping charges. I'd love to hear from you about this issue! I can be reached directly at jen@uncommongoods.com
Jane Has Earned 3 Votes
Jane D.'s review of UncommonGoods earned 3 Very Helpful votes
Thanks for your review, Jane. We would sincerely appreciate it if you could tell us which item you purchased so we can see how to improve the item description and avoid disappointment in the future. We do offer free return labels and we always credit the full price of the merchandise. If an item arrived damaged, defective or later than our delivery promise, we also refund initial shipping charges. I'd love to hear from you about this issue! I can be reached directly at jen@uncommongoods.com