Jane B.’s Reviews of NewspaperArchive & more

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5/12/18

Because the advertisement promised a 30 day full refund if not satisfied, I decided to give it a try. In order to see what is available, you must pay for six months which they say is fully refundable for 30 days. I will admit that I didn't read the small print on a different page but I did read the small print on the sign up page and there was nothing that said once you actually use the site, you no longer get a refund. The data available is not from major newspapers, so the product is not good. The customer service just kept giving me a broken record response, though I know they could have returned my money as promised in their advertisements. Newspapers.com gives a very good product and is a much better company. I hope people read the reviews here and don't fall for this bait and switch.

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Brad C. – NewspaperArchive Rep Over a year old

Jane,

We have almost 10,000 newspaper titles on our site. If you only want major titles then I do agree Newspapers.com is a better site for you.

Our Terms clearly state that if you download 2 or more full quality images that you give up your right to seek a refund and that is what happened in your case. Based upon feedback from customers like you who didn't read our Terms we have since implemented an "I know I am giving up my right to seek a refund." notice when a new member tries to download their second full quality image that must be clicked to continue. Since then I'm happy to say no one is unpleasantly surprised even if they don't read the Terms.

Thanks for trying NewspaperArchive.com. Chris