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Jane B.

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1 Review by Jane

Borderfree

  • Borderfree

“Poor service”
5/5/18

I ordered goods from George at cases on the 24 April. Still not arrived. Website says they haven't been despatched. After 4 weeks with one email complaint and two phone calls I am disgusted. It seems impossible to speak to Borderfree direct, I had to go through ASDA customer service who apologised but said they could only refer it to their colleagues at Borderfree. I have now cancelled the order. I have previously used ASDA for many years without problem, but never again!.

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