jane a.

I, personally will never order from a company that isn't a brand name. These types of businesses with multiple names, foreign origins and sleazy practices are far too abundant on the internet these days.
This company (which is a foreign company with multiple addresses but an online presence) likes to scam it's customers.

I ordered a formal dress. I received an order confirmation. My credit card was charged. A couple of days later I receive notification that the dress won't be available until March 2022. I tell them I can wait as long as they refund the credit card charge (why charge for something that isn't in your possession to ship and won't be for over a month). I'm told they HAVE to charge the card in order to process.
These emails are going back and forth quite quickly up until I inform them to cancel the order... Like magic, the customer service emails stop dead in their tracks and I receive nothing.
No response, no credit, no nothing.
I've since reported this very suspicious activity to my bank, to the BBB and will continue to let everyone I know not to order from this sham company.
ANY merchant that HAS to charge a credit card while not having the item in stock and doesn't inform you at time of purchase that the item isn't available isn't a responsible merchant.
DO NOT BUY from this sketchy place.

I know my story is not unique as I've read so many other reviews that describe almost the exact same experience that I have had which leads me to believe that this is just their MO and a lot of people fall for it.

I ordered my product on May 8,2018. On May 17th I received a "tracking number" to nowhere. All it indicated was "China Post".

I emailed the company and asked why it took over a week to process the order and why wasn't it indicated it would come on a slow train from China? They responded with this was "such a popular product". There were many communications during this time.

On June 6,2018 I demanded a refund (it had been a month since I ordered and I still had the tracking number to nowhere)

On June 7,2018 I received another email re: shipment. It was the exact same tracking number but this time it said "received" at facility in China (which only means they completed paperwork for the transit (not that the actual package had been received)

It's now been 68 days since I ordered and despite the 2nd (same) tracking number provided on June 7th. The "status" has not changed

I've reached out to the merchant on a multitude of occasions and they refuse to refund my money and simply say "it's in transit"...(I don't know what beauty items takes 68 days to ship from anywhere)

They ever told one review site that I hadn't done any business with them after I wrote a factual review on a website review page. The company asked me to "prove" I had done business and I sent them all of the correspondence I had. Needless to say they confirmed my review was accurate.

These people need to be put out of business! This type of aggravation is just unnecessary in today's age. Fraudulent businesses can not continue.