I signed up for free trial placed an order same day through one of the suppliers to have shipped to my daughter for test purposes before listing products on eBay or my website, never received the product. Purchased another month membership with DOBA still no order received. Cancelled my membership to get customer service response back from DOBA they keep harassing and telling me I did not order anything from their suppliers, thankfully I paid for my order through PayPal to get my money back. Now I went directly to the supplier website outside of DOBA, placed same order and received my items within 7 business days. So if you place order through third party website that claiming to be direct source, you gonna get ripped off.