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Jana Z.

  • 1 Review
  • 1 Helpful Vote
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Experience: Clothing & Fashion

Member since April 2019

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1 Review by Jana

I found out that they did not accept returns immediately after ordering and I cancelled my order straight away. They said they would return my money but they haven't. They have been holding over £200 of my money for two weeks now without any reason whatsoever. Thieves!!
Milly H. – Millybridal UK Rep
Dear Jana,
Sorry for letting you down. It takes some time to get the refund. However, you will surely get the money. We will not cheat any of our customers. Once the refund has been processed by us, it usually takes 10-30 business days for the funds to be credited to your account, depending on your bank or payment service.
And our after-sale customer service has made a refund for you 2 weeks before. Please feel free to contact us when you have any problem? Our email address is service@millybridal.org.
Thank you for your understanding and cooperation in advance.

Best regards,
MillyBridal Customer Care

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