I placed an order and trying to check status, but know one answers the telephone unable to leave a message, the live chat option, no one returns the messages. Getting very worried that they have stolen my money
We apologize for the late reply, the best way to contact us is via email with your order number. We are usually open Monday - Friday 9AM-6PM. Due to new processes which help keep you, as well as our staff safe, we are currently experiencing minor delays in processing orders. Our carriers, UPS and USPS are also experiencing minor shipping delays. Please keep in mind that UPS is currently not guaranteeing delivery times of any of their services including UPS Next Day Air, Next Day Air Saver, 2nd Day Air, 3-Day Select, Ground or their International Services.
Jamie Has Earned 4 Votes
Jamie P.'s review of DivaTress earned 4 Very Helpful votes
Hi Diva!
We apologize for the late reply, the best way to contact us is via email with your order number. We are usually open Monday - Friday 9AM-6PM. Due to new processes which help keep you, as well as our staff safe, we are currently experiencing minor delays in processing orders. Our carriers, UPS and USPS are also experiencing minor shipping delays. Please keep in mind that UPS is currently not guaranteeing delivery times of any of their services including UPS Next Day Air, Next Day Air Saver, 2nd Day Air, 3-Day Select, Ground or their International Services.