Paid $178 for the wig -- TERRIBLE quality. Tried to return and I am just getting the run around. The customer service rep that emailed me said the wigs are custom made to order and unless I could provide pictures of a quality issue they won't refund or allow returns. There is nothing custom about it... they didn't ask for measurements, there was nothing that made it custom. The wig looks like a 10 year old sewed it and the quality is TERRIBLE... I don't even know how else to describe it - the wig is TERRIBLE. Site is definitely a scam! They offered me a $15 refund? I'm sure I am out the money, which sucks - I've learned my lesson, but it infuriates me that these sites get away with their scams.