- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Placed an order for next day pickup. Checked in online when I arrived and within 3 minutes they had my order in my truck! Would have been 5 stars but one of the ornaments was clearly defective so I was disappointed that they packed it in my order.
Placed a couple of different orders over the holiday, including about 8 gifts and a Christmas tree (which is beautiful). 8/10 quality, 9/10 shipping, but 3/10 customer service. I still don't have my HBC points for all the purchases.
Tip for consumers:
As long as your purchase goes smoothly, you'll be fine. Just don't hold out much hope for customer service to be helpful as I think their hands are pretty tied.
They took 30 days to process an order from Nov. 16th which I have yet to receive. As it was Christmas pajamas, it's now useless and their customer service is a joke. THEY WILL LIE TO YOU ABOUT PROCESSING TIME AND BLAME THE PANDEMIC, when in reality they just want to steal your money.
Tip for consumers:
DO NOT BUY FROM VENCANO!
Products used:
None, because they never arrived.
Jamie N.'s review of Vencano earned 2 Very Helpful votes
Jamie hasn’t received any thanks yous.
Jamie doesn’t have any fans yet.
Jamie isn’t following anybody yet.
Empty.
The store on mcphillips was in the process of moving products within the store and not many staff...
Otherday, I had an emergency situation. I changed my daughters winter tire, she drove way, few...
