I ordered a pair of UGG boots from this website it was a scam. The boots they sent were clearly fake, and after several emails back and forth with a customer service representative, I was not given a return address to ship the boots back. The company claims on its website to give customers a full refund if they aren't satisfied with the product, which I wasn't, but the representative I talked to said I would only get a 70% refund. Now I have to deal with the credit card company to try and figure something out. Just avoid purchasing anything on this website to be safe!