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This wasn't what I expected at all I paid money to add a line which the inmate doesn't even have access to. So I'm out $25. The pictures and letters take a week or longer to get to the inmate not sure yet if it really works or not because nothing has been received yet.
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Over two weeks usually three sometimes four weeks until inmate gets mail,letters sent last arrive...
Hello Jamie. We regret your negative experience and would love to discuss in detail how to make it better. Feel free to contact an Account Manager 6-6 M-F at (800) 323-9895 in order to resolve your issue. Thank you and stay well.