James T.’s Reviews of FishingBooker & more

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FishingBooker

Fishing

“Deceptive”

4/21/21

Verified purchase

I was referred the name of the boat that I should book by another fisherman who was fully-booked. I did a google search and I thought i was accessing the boat directly to contact them. Unfortunately, I didn't realize I was booking through a third-party and now I've screwed myself out of $150 dollars.
Be aware! If someone else refers you to a boat/business make sure you go direct to them and not through this so-called service.

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Thank you

Cat T. – FishingBooker Rep Over a year old

Hi James,

I'm sorry to hear you weren't happy with our service and would like to assure you that you paid the same amount for your trip as you would have done if you'd booked with Captain John directly.

FishingBooker exists to connect anglers with captains all over the world. We make it easy for customers to find, compare, and book charters, and for captains to advertise online. There is absolutely no intention to deceive anyone about who we are and we try to make it clear across the site that we're a service for comparing and booking charters and not the charter themselves. I'm sorry this wasn't as clear as it could have been for you and I'll see if there's anything else we can do in this regard.

Our Best Price Guarantee is in place to make sure customers never have to pay more in order to fish through us. We take reports of this policy being breached very seriously, and we followed up with Captain John to make sure the trip went ahead according to our policy. He confirmed that you paid his regular price for a full day trip, which is also what's advertised on FishingBooker and his own website.

I hope this clears things up somewhat. Tight lines and best wishes for more great fishing trips in the future!

Cat