James S.

I bought a 150 trail master buggy like all the reviews I'm reading I never could find out the status of delivery. I ended up having to go to abf terminal where it had been sitting for a week. They said there was no zip code and tried calling them they told abf they had no records of a shipment to my location but they didn't have a problem charging my cc day i purchased it. When I went to p/u the buggy was on 2 small skids banded together with 1/2" band and of course was broken and was barely wrapped in shrink wrap. I excepted it loaded n my pick up and i guess i just got lucky had scratches but at least all the parts were there don't know how they were just lying on the the broken skids. I order pre assembly and had to tighten ever nut and bolts that were half way tightened. It ran for about a week b4 the variation system shredded into pcs. I called and ordered a replacement with part# and even a picture of the broken pcs. 2 weeks later i finally got the box ordered 2nd day express shipping *2 weeks wtf* opened the box and got a chain I was so pissed off I called and went off on whoever I talked to they did ship the right parts. Now like a dumb $#*! my friend liked it and wanted one for his son same model and i ordered 0ne for him again received on 2 broken skids and not even wrapped this time. This one was n really bad shape lucky signed SUBJECT TO INSPECTION. First thing I saw was the steering wheel was broken at the weld hanging on by a thread and the steering rod was bent bad! Also the frame was welded crooked in almost all the frame. NO PARTS, NO KEY figured I'd try my key and the whole key assembly just spun and couldn't be tightened. NO BATTERY. Like alot of the other reviews I said I was gonna return it for another not pre assembled in crate that's when the sh. T hit the fan! Return at my exspence pay 35% restocking fee and be inspected to see if it could be repaired of course at my exspence and more total b. S. I own my own warehouse 100 thousand sq.ft.and ship everything from elevator motors to steel of all sizes and tons of other machinery and parts all that r shipped on the right size skids and at very least a skeleton crate if not completely crated all over the country and even over seas. This company is by far the worst poorly run co. I've ever dealt with and I'm sure making millions off people who look at their website and get the wrong impression that it looks like the best products and best prices out there. But like someone said n there review you better go thru every section of the site and read all the b. S. info on returns, parts and all at your exspence! I can't imagine how they stay n business and would like to think they'll be history soon. So now I'm stuck with a buggy with no parts broken and bent frame and no key. Battery. Parts and have to take to a motorcycle shop that also works on buggys like mine and all at my exspence. So with $2000 for a broken pc. Of s__t with not one part no key. Battery. Broken and bent frame and may not ever be drivable guess I'll know for sure when I take it to the shop and if they can fix it who knows how much that's gonna cost. My guess is I'll end up paying $3000 min. Lesson learned pay a little extra if you have to and buy one at a reputable dealer and save urself all the frustration and b. S. from this poorly run co. Hope anyone thinking of buying from these scammers will read some of the reviews and not on their website just search kartsusa reviews on Google and get the real reviews from the hundreds of dissatisfied customers who messed up like me and didn't do there homework b4 even considering ordering from these scammers!