Can't get help in finding out if the FEET LENGTH is the inches of my foot or the inches of the sandal.
I immediately received a response answering my question after commenting on my experience. You measure your actual foot--not the shoe. I put one pair of shoes in the washer and dyer (I have two pairs) and they held up beautifully. The sizes tend to run larger than at most USA shoe stores, so I just now ordered 1 1/2 size smaller than I did the first two times. I've been stopped on city streets by men asking me where I got my beautiful shoes. Have never received so many compliments.
Immediate response via email.
Dear Customer,
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If you have any questions, please feel free to contact us by email: vipservice@newchic.com. We will surely help you anytime. Have a nice day!
Best regards,
Newchic Team