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I had ordered a new wheel for my CTS (to be used as a spare) and was shipped a wheel that had already had a tire mounted to it along with what I would call major scaring from the machine that was used in the mounting process (picture attached). When I contacted them about a discount they offered me $30 discount and $25 toward future purchases. Decided the wasn't enough and asked for a replacement. Over a week later no return authorization number...
Tip for consumers:
Run, they are not interested in anything but ripping customers off.
Products used:
Got stuck paying new prices for a used wheel.
James P.'s review of CARiD earned 2 Very Helpful votes
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Empty.
Total rip off. They charged $35 shipping for a seat towel. No thanks. What a joke. Complete scam....
Dear James,
I would like to apologize on behalf of CARiD for the inconvenience with your wheel. Please allow me an opportunity to speed up the process of return for you and offer a compensation for the issue occurred.
Please contact me directly at alison.rh@carid.com or share your number on the website, so I could find your order in the system and assist you right away!
Thank you for your cooperation with us!
Consumer Relations Team at CARID.com