I sent in three comic books to be graded through CBCS. That was in August. It is now December and I still don't have my books. What's worse is they double charged me (different amounts) for the same three books. That when I call "customer service" it takes me to a call center in India with very polite people saying they will call me back and never do. Saurav is the most recent, and this review is going on this company's page because he has it in his email footer. I WANT MY BOOKS BACK!