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James M.

Contributor Level

Total Points
80

1 Review by James

  • Infotracer

4/26/24
Verified purchase

I messaged support and they told LD me it does cover canada but when in fact it does not cover canada.

They don't know there own products coverage

Service
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Jehoany R. – Infotracer Rep

Hello James,

We sincerely apologize for the inconvenience this has caused you. Please know that Canada is one of the international platforms we cater to.

Upon checking, I can see that you’ve contacted our customer service and your subscription has been upgraded to include international access so you can run searches in Canada.

Please know that our international searches are limited at the moment. While we are expanding our resources, it is still under development, and further support is not yet available.

Please be advised that your account is active and will renew on April 22,2024. If you wish to cancel, please give us a call or send an email to askinfotracer@infotracer.com. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

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