I was looking at light bars for my Bronco and I was having difficulty finding out of the brackets supplied would work. I used the chatting tool and they asked me if I wanted a rep to call me to talk about it. It's 9:30pm I'm figuring that they will call me back tomorrow morning. Nope, within 3 mins they gave me a call and within 10 mins I found a light bar that worked for my Bronco. Great service