Had a rat problem at my Duplex. They were great at upselling. The monthly maintenance was all but non existent. My tenant stated that they saw the truck parked, but many times the worker never got out and just drove off. Had to replace a dryer due to rats making a nest and chewing up the wires. This access should have been blocked and if the worker did his / her job. Tried calling to cancel, no one could "find my account", yet still being billed. Cancelled my Credit Card, to get someone to call. Finally after 7 months, they are now interested, saying I owe a balance. I'll pay the balance once I get reimbursed my $800 for a new dryer. Very unprofessional. Wouldn't even give them 1 star, but have to, to write this review.