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I bought tickets months ahead of time and two days before the concert Seat Geek invalidated my tickets. I paid over $600 and had big plans. Do not use Seat Geek
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In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Hello James. First and foremost, we absolutely want to apologize for this. Please know that SeatGeek does not have the ability to invalidate tickets. When sellers run into any issues with tickets they've sold, they're required to let us know and either offer replacement tickets or a refund to the buyer for the full price of the order and then some. We whole-heartedly understand that when you purchase tickets, you expect to receive the tickets you purchased, and that of course is always our intention. Due to the natural volatility of the ticket market, sellers do sometimes run into problems with the validity of tickets they'd sold, which is why we have our Buyer and Seller Guarantees in place. That being said, I do see that our team was able to source you some upgraded replacements for you for this order. Again, we sincerely are sorry for the trouble. Please feel free to reach out to us if you'd like any further information about the order.