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I bought a tire and wheel package from this place in June of 2020. The website wouldn't let me check out without buying the TPMS for the tires so I added them to my cart. I didn't get the tires and wheels for about a month and had called them in that time. I was told that the wheels were being made and to be patient, as soon as they got them, they would ship them to me. When I finally received them, I went to get the TPMS programmed to my car and they don't work. I have gone to 5 different places and they still aren't programmed so I called CARid again today, only to set on hold for 30 plus minutes, and they told me there was nothing they could do for me with documentation. The tire shops didn't charge me because they couldn't get them programmed. My suggestion to anyone wanting to buy a tire and wheel package is to go to your local tire shop and get them there because this place sucks.
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CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear James,
Thank you for sharing your feedback!
We are extremely sorry to know you are not satisfied with products and services provided.
We would appreciate an opportunity to look into the issue with TPMS sensors and facilitate the resolution process for you.
Unfortunately, we were unable to locate your order in our system. Please, email me at chester.ha@carid.com with your order details and i will assist you further.
Thanks in advance!
Sincerely,
Consumer Relations Department at CARiD.com.